Taking Away Your Pain In Managing Operations

Services

Data to Delivery Service

Streamlining the data-to-card delivery process is our expertise.

Count on us to relieve you of the pain in handling the day-to-day affairs. While you focus on your core business needs, we interact on your behalf with all your vendors, get all requirements fulfilled and ensure proactive escalation to meet stringent SLAs. We empower financial institutions to stay competitive with data-driven decision making, improved customer service delivery and collation of all information at one central location.

Partner with us to transform your services and deliver exceptional value to your customers. Together, we will build a brighter, more efficient future through on-demand & real-time consultation, management and execution.

Consulting

We understand that each financial institution is unique, facing its own set of challenges and opportunities around their card management setup. That is why we adopt a highly customized approach to consulting.

Our team of seasoned experts collaborates closely with you to identify your specific needs, goals, and pain points. We recognize the importance of working closely with you to understand your exact analytical needs and delivery expectations. We accordingly provide valuable bureau-related insights and guidance for optimizing bureau services. Our approach is not a one-size-fits-all; it is about crafting solutions that precisely fit the pieces of puzzle with respect to your financial institution.

Your specific requirements might be around inventory management, (re)ordering, auditing, service delivery, key management, logistics, exception management, forecasting, analytics, costing, service provider performance, branch stock management – you name it, and we will come up with the right approach to improvise upon it for you.

Project Management

As we all know, successful projects are crucial for an organization’s growth. We offer top-notch project management services. Our experienced personnel oversee every phase – right from evaluation & shortlisting, to card manufacturing & delivery. While ensuring projects are on time and within budget, we also strive to keep you posted with industry best practices as we go along.

Our reach within the payment card industry benefits you with the flexibility to simply outsource your requirements to us. While you focus on your core business, we take on the challenge to take each step along the way based on what is crucial & important – without taking any shortcuts.

Compliance takes top priority and we ensure that there are enough checks/balances and mitigating controls built along the way so that the end-result is better than what is normally expected. Our manufacturer / bureau agnostic approach is the sole reason why you can trust us – we will always be on your side and get the best delivered for you.

Call Centre

Our multi-lingual call centre setup provides round-the-clock service & support. Promotional campaigns can be configured for upsell/cross-sell as part of the inbound / outbound call centre setup. Besides, we undertake KYC, renewal, welcome, fraud-prevention, upgrade / enhancement, reminder, feedback calling services.

We currently operate our call centre services from Delhi-NCR and Bengaluru.

Our intelligent IVRS system streamlines call routing and provides quick responses to common queries while our AVRS assists customers through automated voice prompts. Our skilled call centre agents are at the forefront of addressing customer inquiries promptly and accurately. We ensure that customers receive the information they need, when they need it.

Auditing

Ensuring adherence to regulatory requirements is paramount in the financial industry. We offer unparalleled comprehensive PCI-CP and Operational Audits services on your behalf at bureaus & manufacturing facilities.

Our experienced audit professionals conduct thorough assessments of bureau operations as independent third-party auditors. These audits are critical for enhancing operational transparency, mitigating risks, and safeguarding the interests of all stakeholders. We offer an objective and impartial perspective on a bureau’s operations. Our comprehensive audits provide banks with valuable insights into their strengths and areas that may require improvement.

Our commitment to excellence and experience in the industry makes us perfect for rigorous auditing practices.

Artwork Design

Designing artwork for bank cards is a key process that involves creating visually appealing and memorable card designs that not only represent the bank’s brand & ethos but also resonate with your customers. It is an intricate process that demands a harmonious blend of aesthetics & functionality.

We craft artwork that embodies your brand’s identity and leaves a lasting impression. Our team collaborates closely with your officials to understand your brand values and objectives. We ensure that the card artwork aligns perfectly with your brand’s image, reinforcing your brand identity.

You choose from minimalism, abstract, geometric, nature-inspired, pop-art, typographical, collage, mosaic, futurism or retro – and we enchant you with our combination of unique & innovative artwork – ofcourse, in-line with practical card manufacturing limitations.

Inventory Management

We help you efficiently monitor all your inventory items to ensure that your business maintains optimal levels of stock to meet customer demand while minimizing carrying costs, over-stocking, manual data entry errors, lack of visibility, inefficient reordering, storage expenses, and the risk of obsolescence or spoilage.

Our solution offers a wide range of benefits by streamlining and optimizing the management of their inventory like real time tracking, inventory accuracy, demand forecasting, order management and cost reduction.

Our industry-wide solution helps you monitor your inventory levels right from one place, without any manual intervention & collation needed to be done at your end. Just login, view and take quick, data-driven decisions based on real-time analytics that our solution provides.

Collateral Printing

We specialize in providing top-notch collateral printing services tailored specifically for bank cards. Our dedicated team of experts combines creativity with precision to deliver stunning welcome kits.

Our comprehensive suite of services encompasses every aspect of the process, from the initial artwork design to the production of high-quality prints. We are committed to sustainability, ensuring that our materials and processes are environmentally friendly. Furthermore, our rigorous quality assurance measures guarantee that every project meets the highest standards of excellence. We also provide a wide array of materials, ensuring that our clients have the flexibility to choose the options that best suit their needs.

Our large partner network across India helps us deliver to you in the shortest possible time. May not be at the cheapest cost though! Satisfaction guaranteed.

Logistics Management

We recognize that efficient logistics management is the lifeline of your card management processes. We take pride in offering a comprehensive suite of logistical services that are specifically tailored to meet your needs. Our commitment to excellence in logistics allows your organization to seamlessly operate and deliver on its card management objectives.

Our services are designed to optimize efficiency, reduce costs, and ensure the timely delivery of your cards. We offer a comprehensive suite of services, including Supply Chain Coordination, which ensures seamless coordination of your entire supply chain; Warehousing Solutions, which provide secure and organized storage for your card inventory; and Transportation Management, which optimizes the transportation of your cards, minimizing delays and costs.

We are integrated with the best of courier services in India. Locally highly active agencies are engaged as well and this allows us to meet very efficient last-mile deliveries.

Variable Printing

For all your bulk variable printing needs, you simply need to ask us for the right solution. We have different models which will help you get rid of the day-to-day printer management hassles. With our services, you can focus on what matters most: your printing needs. Leave the rest to us as we ensure your on-premise printers are expertly managed, allowing you to print efficiently and worry-free.

You print. We take care of your on-premise printers. The best printer fleet is provided with a comprehensive maintenance plan. Operational support is available as well at an extra cost. This makes the in-house print-shop management much easier for you – not only in terms of cost efficiencies, but also in terms of reduced wastage, quicker maintenance turnaround and availability of standby machines.

Trusted By

 

Sri Sri Radha Govind

A business built on belief

THE CHANGEMAKERS

At your service...

Amit Sharma

Amit is a versatile, high-energy professional, offering a dynamic career in sales and marketing, key account management, business development, and channel management, scaling new heights of success with hard work and dedication and leaving a mark of excellence. He has over 21 years of experience in IT solutions sales, RFID, smart cards, payment cards, and semiconductors and has worked with prestigious companies like Bartronics India Ltd., CMS, Oberthur Technologies, Smartflex Singapore, and Rosmerta Technologies.

Amit holds a B.Sc. degree from Nagpur University and a Post Graduate Diploma in Computer Applications from Agra. His background in both education and professional experience uniquely positions him to excel at technology and business, making him a pioneer in the IT solutions sales arena.

Pannkaj Guptaa

An enthusiastic, driven, passionate professional with a penchant for perfection is what defines Pannkaj as the best. His mantra is - help others and we all grow together.

With nearly 25 years of experience across education, manufacturing, cards, and fintech, he is proud to have served clients ranging from individuals to large corporates and banks. His strengths around service delivery, operations management, technology, compliance, and risk management make him the thorough professional that he is.

His free time hovers around his family and his love for books. Occassional cycling is what he picks up when he can and is inclined towards spirituality.

Pannkaj Guptaa

Shivani Jain

Shivani, drawing upon more than 17 years of experience in the financial payments industry, possesses a profound understanding of client relationship management, business development, and operations.

Her illustrious career is underscored by a track record of team management and client engagement, where she has been instrumental in the successful execution of various projects for her clients.

Proficient in networking with key decision-makers and influencers, she has achieved remarkable success in securing mid-to-high-value deals. Her expertise and accomplishments make her an asset in the financial payments arena.

Rajesh Singh

Rajesh Singh is a dedicated problem solver who leverages technology to address challenges. He possesses a visionary outlook, is a great listener, and has a proactive approach to achieving results. His career has been characterised by his active role in shaping and defining technology products, driven by a core belief that a satisfied customer contributes to overall success.

With 17 years of experience in the field of information technology, he has been actively engaged in the successful delivery of products across financial institutions, oil & gas, healthcare, and e-commerce sectors.

Beyond the professional realm, he is a full-time, loving dad and a caring husband, emphasising the importance of work-life balance.

Rajesh Singh

SP

SP is an experienced payment industry professional with over a decade of expertise in collaborating with prominent public sector, private, and international banks to enhance their customers' payment experiences.

His extensive background encompasses various payment facets, including product development, operations, compliance, and supply chain management. He aids organisations in adopting industry-leading standards and choosing premium products and services for their customer base, all while simultaneously optimising their expenditures.

In addition, he holds an MBA, underscoring his solid foundation in business and management. Beyond his professional accomplishments, he possesses a deep passion for travel, immersing himself in unique journeys and capturing the captivating beauty of nature.

Shy in nature, away from social platform
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